Refund / Return Policy
Returns
You may request a return within 30 days of delivery if the item is unused and in original packaging.
How to return
Email [email protected] with your order number. We will send return instructions.
Refunds
Refunds are issued to the original payment method within 5–10 business days after we inspect the return.
Velonbyte is operated by Inner Mongolia Baotou Rare Earth High-Tech Zone Tianye Trading Co., Ltd.
Company Name: Inner Mongolia Baotou Rare Earth High-Tech Zone Tianye Trading Co., Ltd.
Address: Room M0103, Yanhao Incubation Building, Aerding 4th Neighborhood, Rare Earth Road Subdistrict, Rare Earth High-Tech Industrial Development Zone, Baotou, Inner Mongolia, China
Phone: +86 18693900371
Email: [email protected]